Frequently Asked Questions (FAQs)

655 East Bay offers lease terms ranging from 12 to 15 months, based on availability and daily pricing. 

Application and administrative fees are one-time, non-refundable charges and are separate from base rent and security deposits.

• Application Fee: $85 per screened applicant (Guarantor of Lease included)

• Administrative Fee: $350

• Preferred Employer Program (PEP): Full application and administrative fees are paid at application, with ½ of both fees credited back at move-in ($207.50)

Any replacement, incidental, or administrative fees incurred after move-in are charged in addition to base rent and are billed on the following month’s statement unless otherwise stated.

Security deposits are separate from base rent and fees and are determined by screening results:

• Standard Approval: $300

• Conditional Approval (Mid-Level Credit): $600

• Conditional Approval (Low-Level Credit): One month’s base rent

Security deposits are due prior to move-in.

Yes. In addition to your base rent, residents are responsible for required monthly fees, which are billed separately and may include:

• Garage Parking: $100/month

• Trash & Recycling: $5/month

• Pest Control: $5/month

• Tenant Liability Insurance: $13/month (Via River Oak Risk/Captiva – required)

• Utility Billing Service Fee: $4.50/month

• Water / Sewer: Billed monthly via RUBS and added to your statement. Varies by usage

• Bulk Internet: $85/month (provided via COX)

If electricity is not transferred into the resident’s name at move-in, a Vacant Services Fee of $25.00 will be charged in addition to base rent and utility usage.

Utilities are not included in base rent unless explicitly stated. Residents are responsible for all applicable utilities, billed in addition to base rent, including:

• Electricity: Set up and paid directly by the resident

• Water & Sewer: Billed monthly through a utility billing program (RUBS) and added to your statement

• Utility Billing Set-Up Fee: $10.00 (one-time, billed on the first statement)

• Final Utility Fee: $10.00 (one-time, billed on the final statement at move-out)

Utility charges vary based on usage.

Internet service is not included in base rent. 655 East Bay provides bulk high-speed internet for a required fee of $85/month via COX, billed separately.

Renewal offers are sent approximately 90 days prior to lease expiration through the Resident Portal. Renewal rates reflect current market conditions. A 60-day written notice is required if you choose not to renew.

Early termination is subject to the lease agreement and may include fees, notice requirements, and repayment of concessions. All termination-related charges are in addition to base rent and must be paid in full at the time of termination.

Please contact the leasing office for specifics.

Yes. 655 East Bay provides 24/7 emergency maintenance for qualifying after-hours issues. Routine maintenance requests may be submitted through the Resident Portal.

For after-hours emergencies, residents may call the leasing office number and follow the automated prompts to page the on-call maintenance team.

Examples include:

• Major leaks or flooding

• AC not working in extreme temperatures

• Heat not working in extreme temperatures

• Fire hazards

• Sewer backups

• No running water

For life-threatening emergencies, always call 911.

Emergency issues receive immediate attention. Routine requests are handled as quickly as possible based on priority.

Written approval from management is required for any modifications. Residents may paint but must restore original paint color at move-out (fees may apply).

Yes. 655 East Bay is a pet-friendly community.

• 1st Pet Fee: $350 (due at move-in)

• 2nd Pet Fee: $150 (due at move-in)

• Pet Rent: $25/month per pet

• Maximum Pets: 2

Additional charges include:

• Pet Waste Fine: $150 per occurrence

• Pet Finder’s Fee: $200 for unregistered pets

All pet-related charges are in addition to base rent and billed separately. Breed restrictions apply.

A valid government-issued photo ID is required for all adult visitors.

Applicants must earn at least three times the monthly rent based on their gross income (income before taxes and deductions), not their net income after taxes.

We do not have a minimum credit score requirement, but an applicant’s credit report will determine the security deposit amount. Security deposits are separate from base rent and fees and are based on screening results as follows:

• Standard Approval: $300

• Conditional Approval (Mid-Level Credit): $600

• Conditional Approval (Low-Level Credit): One month’s base rent

Security deposits are due prior to move-in and must be paid in full before the lease begins.

No, only the qualified applicant can live on the property. All leaseholders must individually qualify.

Yes. Security deposits are refundable minus unpaid balances or damages beyond normal wear and tear.

Yes, we do offer this option. You’ll need to register and qualify through Flex, then select our property during the sign-up process. Flex lets residents split their rent into smaller payments and offers flexible rent payment options. You can visit their website here: https://getflex.com/

Base rent is due on the 1st of each month. Rent does not include utilities, fees, or additional services unless specifically stated in the lease.

On the 6th, a late fee of 10% of base rent applies if rent is not paid in full by the applicable grace period outlined in the lease.

Rent and applicable fees may be paid through the Domuso Portal or via bank bill-pay.

Yes. Residents must maintain renter’s insurance with a minimum of $100,000 liability coverage. Insurance is billed separately from base rent at a rate of $13 per month, via River Oak Risk/Captiva.

Yes. Returned or declined payments are subject to a $30 NSF fee, billed in addition to base rent on the following month’s statement.

Residents may bring up to 2 guests into amenity spaces. Guests must be accompanied at all times. Overnight guest stays allowed up to 7 consecutive days or 14 days/month.

Extended stays require prior management approval and may require the guest to be added to the lease.

Yes, Minors staying long-term must be listed as authorized occupants if they are staying more then 7 consecutive days or 14 days in a month.

Reserved parking is available for an additional $125 per month. Garage parking for residents is offered at $100 per month. All parking fees are billed separately from base rent.

• Garages: $100/month

• Storage: Not available

All parking-related fees are in addition to base rent.

Yes. Replacement or incidental charges are in addition to base rent and billed on subsequent statements, including:

• Duplicate Key: $5

• Replacement FOB: $75

• Parking Pass Replacement: $50

Motorcycles may park in any standard parking space unless otherwise posted.

Yes. Satellite dishes are permitted but may not be attached to the building. Any damage or restoration charges are billed separately.

655 East Bay offers modern amenities including a fitness center, community gathering spaces, garage and reserved parking options, package services, and in-home washer and dryer.

For a full list visit our Amenities Page.

655 East Bay is located at 655 East Bay Street, Charleston, SC 29403, in Charleston’s Upper Peninsula, offering convenient access to Downtown Charleston, Mount Pleasant, and major commuter routes.

Residents enjoy proximity to:

• Publix, Harris Teeter, and Whole Foods Market

• Local dining, cafés, and breweries along East Bay Street

• Medical offices, pharmacies, and urgent care facilities

• Waterfront parks and downtown Charleston attractions

To view a interactive map of everything surrounding the community, visit our Neighborhood Page.

655 East Bay offers urban Charleston living with transparent pricing, premium parking options, and close proximity to downtown dining, retail, and employment centers.

655 East Bay is located within the Charleston County School District. Nearby schools may include:

• Mitchell Elementary School

• Burke High School

• Charleston Charter School for Math & Science

School assignments are subject to change and should be independently verified with the Charleston County School District.